Planning a Wedding :: An Overview

We want to help you out!

Planning a wedding can be overwhelming and stressful.

Here are our posts addressing different parts of the journey consolidated in one place and framed as potential questions you might have:

We hope this is helpful for us and, as always, feel free to reach out anytime :)

Or any colour for that matter! <3

The Inside Scoop on Wedding Planning

We have planned quite a few events during the past few years. We recently made time to tally how many businesses we have worked with and we’re up around 180 (at least). This means that we have liaised with many more businesses as not every business you approach signs up to work together. This can be for a range of reasons. When businesses work together, it has to work for both parties to be sustainable. What we are offering in that moment does not always align with the goals of the other business at that particular period in time and that is totally okay. Sometimes other businesses are busy working on other aspects of their business to be able to make time to produce content. Sometimes other businesses are in survival mode and having to focus on keeping the essential processes running - and so on. Business-to-business communication is, in most cases and based on our specific experience, very amicable. We have noticed some trends while going through the planning process and thought we would share - hopefully this information proves helpful for you as you go about planning your own event. :)

Here are some of the situations we frequently encounter and how it has played out for us (on average):

  • Delays in responses from the business?

    • This has not actually been a red flag for us. Sometimes it is but sometimes businesses are just genuinely going through a crazy busy season and admin can fall behind. As long as they have responded to us within 7-10 business days (everyone is entitled to a weekend), we have found slight delays to be workable and not reflect poorly on the business - in the majority of cases. Sometimes it has been consistent with their business model in general: mindful and lots of attention to detail. Bear in mind that you are often dealing with real humans (as opposed to fake ones… yeah, we can be dry) at the other end of small business and sometimes they experience sickness, outside stress, and so on. We try to be a little mindful and plan - with all things going well - far enough in advance that people have a little breathing room and there is less reliance on them responding within 6 hours of us reaching out.

  • Difficulty in finding channels of communication with the business?

    • A red flag in a country full of red flags. We have found that the harder it is to track down communication-related information for a business, the more difficult it is to work with them in general. It is a thing. Vulnerable moment: personally, I (Em) dislike talking business over the phone and much prefer to communicate by email but it is not about me. It is about the client. It should take you no more than 30 seconds or a minute - factoring in reasonable internet speeds - to find a mobile number for me and I will absolutely take your call and happily try to accommodate from my end (hint: you will find it in the header for our website).

  • Outdated websites?

    • I have a bias here. One of the first things I do when I visit a website is see how recently the blog posts have been updated. I personally do this for a few reasons: investment in blogging is typically reflective of passion (not always but a key indicator for me), recent informative posts give me some feedback that the business is up to date/on top of their speciality, & provides me with a quick glance at some of their most recent work in one place without having to trawl through the whole site. Now that I have declared my bias, this is not always relevant and sometimes the website can collect dust but the business is booming in real life. I find a quick phone call can typically gauge how much to read into a dated website.

  • Reviews turned off on different platforms?

    • This one is a mixed bag. My first question would be: can you find reviews for the business anywhere? If nowhere then that is a red flag for me. The first place I look is Google Business. I actually do not place much value on Facebook reviews personally. It is much easier to troll & leave fake reviews and much harder to contact Facebook for resolution through that platform - as opposed to Google, for example. I have seen a few business owners personally known to me lose a lot of time politely responding to trolling and whatever else people with little time and an internet connection can get up to so that they can try to mitigate damage from unknown sources. I find Google a lot more responsive to issues than Facebook and, for that reason in particular, I have turned off reviews on Facebook. If people want to review us, they are welcome to leave their experience immortalised on Google Business.

  • Businesses that campaign about issues other than their own?

    • I am talking about the ones that always seem to have issues with others or in general and broadcast them. Controversy seems to be part of their day to day. The business model is built on being reactive rather than responsive.

      It might be issues with other vendors stealing their concepts (we are huge on crediting - as even a cursory glance at our social media pages/blog posts with reinforce; however, what others choose to do is their business and their own moral code. Unless it directly reflects back on us/effects our quality of life, we remain silent and push on with our own workload - if anything, we push on harder and see the situation as a compliment. If it does effect us beyond what we feel is reasonable, we talk with that business rather than do a series of ranting stories - naming and shaming - on Instagram).

      It might be calling out other people/businesses for being unkind. Interestingly, we are all for kindness (never enough in this world and we try to do our bit to sprinkle kindness wherever we can!) but there seems to be a correlation here: the people who demand kindness from others seem to… well, prove to be unkind themselves. Again, it is a thing and I think I will always find it confusing to one degree or another. I am guessing that the kind people are just busy being kind. Perhaps it is as simple as that.

  • Is the business inward- or outward-focused?

    • This is straightforward and depends on your individual preference (that is, which category you, as a client, are more likely to work together well with - especially when talking about businesses in relational industries): some businesses bring all focus back to themselves and others are genuinely community-focused. One is built on itself and the other is built on community.

      Firstly, does the business work with other vendors? If so, do they have positive things to say about the ones that they work with regularly? (It can be a risk to say something nice about a fellow business but if someone is regularly using content from a handful of vendors and all tone is neutral, it can suggest that the business is inward-focused. Also, it does not cost anything to be nice.)

      Secondly, if they are self-focused, are they offering something niche that you cannot purchase anywhere else? If so, they might find it challenging to mesh with fellow vendors without losing the clarity of their business purpose. In this case, running solo makes a lot of sense and fits in with their overall theme. Cases like these are unusual, however.

      How does this impact you as a client?

      I think a classic example would be the recent pandemic. Most businesses, like ours, have strong contracts in place to give the client peace of mind that the business will deliver and to protect the business. However, when clients are going through circumstances beyond their control (such as the pandemic), most businesses we know have been accommodating. For example, non-refundable retainers might not be returned but other sustainable offers have been made to lighten the burden on both sides. In one case, we had 3 venue changes - all outside of the couple’s control - and 3 on-site visits (with no fees incurred; the couple are really sweet and offered to cover our time but we insisted that it was part of meeting halfway. All changes were outside of their control and not for a reason such as change of mind).

      The point? If a business is outward-focused, it is more likely to accommodate extenuating circumstances - such as the recent pandemic. If the business is inward-focused, it will most likely lock down and protect itself. We have personally experienced both types but, from our experience, there are a lot more of the former.

  • Short, abrupt tone from the business?

    • Sometimes yes. Sometimes no. Standalone issue (that is, only red flag): not usually. Some people are simply direct. Some people are time poor. Some people are driven. I am not a short, abrupt-type person but I do appreciate it from others, funnily enough. At the end of the day, the situation is for business purposes and not directly for relationship. Live and let live where possible. Short, abrupt tone during a coffee/chai/hot chocolate catch-up? Well, that is different in my books.

    We hope this information is helpful for you and, as we learn more about the process, we will share. We are all for transparency and, if our experience can make yours easier, we will happily divulge. Take care and all the best with the journey that is wedding planning! Feel free to reach out anytime - even by phone <3

Wedding Venue: Gabbinbar Homestead.

Florals & Styling: Emunah Events.

Photography: Poppy & Sage Photography.